At Axion Fire Systems, we value your privacy and are committed to protecting your personal information in accordance with fair information practices and applicable data privacy laws in the State of Florida. We collect information through normal business activities to deliver our advanced fire safety products and professional monitoring services.
Information We Collect and Purpose
We collect specific types of personal information to provide a safe and personalized service. This includes contact information such as name, address, phone number, and email to communicate regarding quotes and emergency alerts. We also maintain transactional records and relationship data to tailor our services to your geographical location. Additionally, our integrated systems collect sensor data, equipment status, and event logs through the CLSS platform to ensure NFPA 72 compliance. For high-security installations, we may also process information necessary for security and compliance verification.
Cookies and Tracking Technologies
When you visit our website, we and our service providers, such as Google Analytics, collect information via automated means to improve performance. We use cookies and server logs to make your browsing experience more efficient and to monitor website activity. This analysis of online activity, including pages visited and links clicked, allows us to improve our digital services. You may use the controls in your internet browser to limit or block cookies at any time.
Real Time Monitoring and Third Party Sharing
To provide round the clock supervision for fire alarms and security systems, we share necessary data with trusted partners. We utilize third party providers to perform functions on our behalf for real time monitoring and system insights. We may also disclose information to judicial authorities or law enforcement agencies as required by law to protect the safety of others and ensure fast dispatch during critical events.
Data Retention and Security
We retain personal information for the duration of our contractual relationship or as required for legal business purposes, such as maintaining mandatory fire inspection records. We apply appropriate technical and organizational measures designed to protect your information against unauthorized access, loss, or disclosure, ensuring the integrity of your life safety data.
Your Rights
Subject to local laws, you have the right to access your personal information held by us. You may also request that we rectify, restrict, or delete personal information, provided it does not conflict with legal safety record keeping requirements or state regulations regarding fire protection systems.
How to Contact Us
If you would like to communicate with us regarding privacy issues or have questions, comments, or complaints, please contact our office directly. For inquiries related to data protection or to exercise your privacy rights, you may reach us via email at 15476 NW 77th Court
#604 Miami Lakes, FL 33016. You may also contact us by mail at our South Florida headquarters located at privacy@axionfs.com.
We are committed to addressing your concerns and ensuring your life safety data remains secure and managed according to the highest industry standards.
By browsing this website, you agree to our privacy policy.